- Customized Response
- Hold Up
- 2-Way Voice
- Area of Rescue
TriStar Monitoring Accepts the following IP Platforms:
- Silent Knight
- Resolution Products
- Osborn Hoffman
TriStar works with all of the major cellular companies and can monitor all of their products. TriStar Monitoring Accepts the following Cellular Platforms:
- Connect 24
- Up Link
- Napco Star Link
- Resultion Products
TriStar monitors most DVR and NVR systems on the market today. We are not limited by automation of the video we can monitor. It’s still recommended you check with us before committing to a system.
Operating multiple AES networks in Southern Nevada, Southern and Central California. TriStar also monitors AES Radio systems for Dealers that have their own network.
Custom Signals & Response to Your Needs
TriStar can customize alarm zones, schedules, and or users by time and event to meet the needs of your customers. This can be done on either a Dealer or an Account level.
App: Mobile Access (Apple & Android)
Allows field technicians and service personnel to review a customer’s record, service needs, installed products, notes, history and their contact information all on their handheld device and place on/off test.
The web access system allows secure, encrypted connections over the Internet.
This system allows dealers to access and modify their account data at any time.
TriStar will issue each Dealer a toll free number for incoming calls, if you don’t have one already, so we can answer all incoming calls in your companies name.
TriStar’s Voicemail Service
All incoming calls can be directed to our voicemail system where you can
have us build a custom menu to meet your needs.
- Press one to speak to a central station operator.
- Press two for service (this call can be forwarded to your cell or office).
- Press three for billing, etc.
TriStar, using Dice Automation, has the ability to generate over 100 different types of reports. The most common are daily activity, Late to test, low battery and alarms, however, we can generate almost any type of report you need.
TriStar prides itself with having some of the best support staff in the industry. Our techs have been in the industry for over 30+ years and have actually worked with many types of system on the market